1. Who we are
OpticStream UK ("we") is the data controller for personal data collected through this website. Contact: [your email / address].
2. What we collect
- Contact & order details you give us (e.g. name, email, phone/WhatsApp number, chosen plan).
- Usage & device data via cookies/analytics if you consent (e.g. pages viewed, approximate location, device type).
3. How we use it
To set up and support your subscription, respond to enquiries, process payments, prevent fraud, and — with your consent — measure and improve our marketing. Our lawful bases are contract, legitimate interests and consent.
4. Cookies & analytics
We only load analytics and advertising cookies (such as Google Analytics, Meta or TikTok pixels) after you click "Accept" on our cookie banner. You can withdraw consent at any time by clearing cookies in your browser.
5. Sharing
We share data only with service providers who help us operate (e.g. payment and analytics providers) under appropriate safeguards, and where required by law. We do not sell your personal data.
6. Retention & security
We keep personal data only as long as necessary for the purposes above and apply reasonable technical and organisational measures to protect it.
7. Your rights
Under UK GDPR you can request access, correction, deletion, restriction or portability of your data, and object to certain processing. To exercise these, contact us at [your email]. You may also complain to the Information Commissioner's Office (ICO).
8. Contact
Questions about privacy? Message us on WhatsApp or email [your email].