1. Who we are
These terms apply to the OpticStream UK website and service ("we", "us", "our"). By placing an order or using the service you agree to these terms. Business details: [Your registered business name, address and contact email].
2. The service
We provide access to a streaming service and related technical support. We aim for 99.9% uptime but do not guarantee uninterrupted, error-free service, as streaming depends on factors including your internet connection and device.
3. Accounts & acceptable use
Your login is for your personal use and must not be shared, resold or distributed. You agree not to misuse the service or use it for any unlawful purpose. We may suspend or terminate access for breach of these terms.
4. Pricing & payment
Prices are shown on our pricing section and are payable in advance for the period you select. There are no automatic renewals or direct debits — you renew manually when you choose.
5. Trials & refunds
Free trials are provided to let you test the service before purchase. Paid plans are covered by our Refund Policy, including a 30-day money-back guarantee subject to the conditions stated there.
6. Intellectual property
All third-party trademarks, channel names and logos are the property of their respective owners and are used for identification only. Their appearance does not imply affiliation or endorsement.
7. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential loss. Nothing in these terms excludes liability that cannot be excluded under UK law, including your statutory consumer rights.
8. Changes & governing law
We may update these terms from time to time; the latest version will always be posted here. These terms are governed by the laws of England and Wales.
9. Contact
Questions about these terms? Message us on WhatsApp or email [your email].